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25 All Saints Avenue, Maidenhead, Berkshire, SL6 6ELTel: 01628 626131
Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.
Healthcare Assistants (HCAs) support the practice team with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.
The Practice Manager is involved in overseeing all aspects of the practice to ensure that the right systems are in place to provide high quality patient care. The Practice Manager supports the GPs and other medical professionals in delivering patient services and also helps to develop extended services to enhance patient care.
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Reception Team Leader
A team of district nurses works with the practice providing care and support for those patients who are unable to attend the surgery. They have close links with all the voluntary services and other community nurses like the Macmillan and continence nurse. Arrangements for visits can be made by contacting the Medical Centre directly or following the recommendations of your doctor.
The Health Visitors can be contacted on (01753 638431 ext: 8451) between the hours of 9.00am and 5.00pm. All the Health Visitors are trained as nurses and have completed a year’s post registration course to gain their qualification. They are available to offer advice and support by telephone, at home visits and in clinics.
Their main area of work is with the 0-5 age range and their parents. Amongst other things advice can be offered on feeding, behaviour management and any concerns about development. Health Visitors also work with adults and do offer some counselling skills.